Clinical results are measured by esMaker.
The idea behind the business is to help people with a disability to get back the full usage of their limbs. We test and produce advanced products like, a digital steered arm, artificial legs, knee aids, and special insoles for children’s shoes, rheumatics, diabetics, amputation amongst other things in order to meet the means of the individual.
– What we basically do is to help people by using disability aids to have a better quality of life. During the process we take special care of the people we meet and take full responsibility for that the services and products used really work.
Contract with the County Council
TeamOlmed has had a contract for many years with the County Councils in Stockholm, Uppsala, Östergötland, Jönköping, Kalmar, Kronoberg as well as the District of Halland.
The patient’s perspective is significant for our whole organization but our customers are also our referrals. This means that we are partly responsible for that tax payer’s money is used in the best possible way and at the same time withhold a high standard and service for those we come in contact with. Our top priority is to keep up to date with current research and at the same time continue to expand our efficiency.
Measuring clinical results
Cooperation with Entergate started off with a survey to measure the key issue of customer satisfaction with waiting rooms. Later on a large survey with five hundred respondents was carried out to measure how to come up with clinical results.