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Västra Götalandsregionen is run by selected politicians and is one of Sweden’s largest employers with about 50,000 employees. The task is to offer good healthcare and dental services, communications and public transport, a rich cultural life, jobs, good environment and education. Entergate has been working closely with Västra Götalandsregionen since 2003..
Employee survey first Christer J Svensson is a system and web developer and works with 500 people in the region’s IT department. He was involved when Sahlgrenska University Hospital chose Entergate’s survey tool esMaker.– I was newly employed and remember that Cyrus Daneshmir impressed me. As a person, but also for the product he presented. This was 2003 and Entergate was very early with web-based products. We saw a great opportunity because we needed an easy-to-use tool to measure and improve well-being at the workplace and evaluate education efforts in our organization with our large number of employees.Direct access for authorized With his knowledge, Christer J Svensson is an important resource in how the collaboration has evolved since then. He saw opportunities to increase the efficiency of the availability of the 600 people, business developers and healthcare managers, in the region now using esMaker.– All employees, with contact information, are in a directory – Active Directory. That directory I wanted to link with esMaker. Firstly, to create a simpler login to the system and partly to avoid further work on entering contact information in esMaker. Together with Entergate, we found a solution that gives our authorized users direct access to esMaker.Touchscreens in waiting rooms Nowadays, patients in Västra Götalandsregionen can also answer questions about how they perceive care via web-based esMaker instead of a paper survey. On touch screens and tablets in waiting rooms today, but in the future they should be able to answer questions from home.
– Theoretically, this could be done when we have solutions to the authentication question. The cooperation with Entergate has been fantastic for more than ten years. They listen to our needs and wishes, benefit from our own knowledge and deliver a solution. Perhaps we’ll find a solution even on the authentication issue, says Christer. There are about 7,700 visits to Västra Götalandsregionen’s hospitals every day. 15,000 people receive help daily at one of Västra Götalandsregionen’s health centers. Perhaps you will be able to reach all of these with the future survey tools?
About Västra Götalandsregionen: The three areas of responsibility of the business: Health, growth and development, public transport. No. of employees: 50,000 employees No. of computers in VGR: 45,000 computers
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